Health and Wellness Leads : Effective Programming/General Recommendations

Program directors or providers ought to have a background in wellness programming and a professional health-related degree or certification. They ought to have expertise in content areas, planning, promotion, administration, evaluation, and ability to grow a program and tailor the program to the worksite.

Program providers ought to have a quality assurance program for evaluating the performance of service personnel, to assess satisfaction of participants, and for personnel training and continuing education.

An central policy statement must be available from directors and program vendors approaching the following problems: assurance of confidentiality of health data, referral to medical for at-risk participants, follow-up with referred participants and those at-risk, program assessment on process and outcomes, organization of the worksite for promotion of wellness and changes in corporate culture. A clear contract or letter of agreement for services must be given.